General Terms and Conditions
Table of Contents
1. Scope of Application
2. Conclusion of the Contract
3. Right to Cancel
4. Prices and Payment Conditions
5. Shipment and Delivery Conditions
6. Reservation of Proprietary Rights
8. Applicable Law
9. Code of conduct
10. Alternative dispute resolution
1) Scope of Application
1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of the
company Norbert Schürmann (hereinafter referred to as "Seller”) shall apply to all
contracts concluded between a consumer or a trader (hereinafter referred to as "Client”)
and the Seller relating to all goods and/or services presented in the Seller's online shop.
The inclusion of the Client’s own conditions is herewith objected to, unless other terms
have been stipulated.
1.2 A consumer pursuant to these GTC is any natural person concluding a legal
transaction for a purpose attributed neither to a mainly commercial nor a self-employed
occupational activity. A trader pursuant to these GTC is any natural or legal person or
partnership with legal capacity acting in the performance of a commercial or
self-employed occupational activity when concluding a legal transaction.
1.3 Digital content in the sense of these GTC is all data not on a tangible medium which
are produced in digital form and are supplied by the Seller by granting certain usage
rights precisely defined in these GTC.
2) Conclusion of the Contract
2.1 The product descriptions in the Seller’s online shop do not constitute binding offers
on the part of the Seller, but merely serve the purpose of submitting a binding offer by
2.2 The Client may submit the offer via the online order form integrated into the Seller's
online shop. In doing so, after having placed the selected goods and/or services in the
virtual basket and passed through the ordering process, and by clicking the button
finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods and/or services contained in the shopping cart. The Client may also
submit his offer to the Seller by telephone or e-mail.
2.3 The Seller may accept the Client’s offer within five days,
- by transferring a written order confirmation or an order confirmation in written form
(fax or e-mail); insofar receipt of order confirmation by the Client is decisive, or
- by delivering ordered goods to the Client; insofar receipt of goods by the Client is
- by requesting the Client to pay after he placed his order.
Provided that several of the aforementioned alternatives apply, the contract shall be
concluded at the time when one of the aforementioned alternatives firstly occurs.
Should the Seller not accept the Client’s offer within the aforementioned period of time,
this shall be deemed as rejecting the offer with the effect that the Client is no longer
bound by his statement of intent.
2.4 If the Client chooses "PayPal Express” when placing his order, payment processing
is handled by the payment service provider PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24
Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). The PayPal
In case the Client has no PayPal account, the conditions for payments without PayPal
account will apply which can be viewed at:
If the Client chooses “PayPal Express” as payment method, he initiates also a payment
order to PayPal by clicking the button finalizing the order process. In this case, the Seller
declares his acceptance of the Client’s offer already at the time when the Client initiates
the payment transaction by clicking the button finalizing the ordering process.
2.5 When submitting an offer via the Seller's online order form, the text of the contract
is stored by the Seller after the contract has been concluded and transmitted to the
Client in text form (e.g. e-mail, fax or letter) after the order has been sent. The Seller
shall not make the contract text accessible beyond this. If the Client has set up a user
account in the Seller's online shop prior to sending his order, the order data shall be
stored on the Seller's website and can be accessed by the Client free of charge via his
password-protected user account by specifying the corresponding login data.
2.6 Prior to submitting a binding order via the Seller’s online order form, the Client may
recognize input errors by reading attentively the information displayed on the screen.
The enlargement function of the browser to enlarge the display on the screen may be an
effective method for better recognizing input errors.
The Client can correct all the data entered via the usual keyboard and mouse function
during the electronic ordering process, until he clicks the button finalizing the ordering
2.7 The German and the English language are exclusively available for the conclusion of the contract.
2.8 Order processing and contacting usually takes place via e-mail and automated order
processing. It is the Client’s responsibility to ensure that the e-mail address he provides
for the order processing is accurate so that e-mails sent by the Seller can be received at
this address. In particular, it is the Client`s responsibility, if SPAM filters are used, to
ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller
with the order processing can be delivered.
2.9 When ordering goods which are covered by the Weapons Act of the Federal Republic
of Germany (WaffG), the Client must be of legal age. Clients who wish to acquire
weapons and ammunition listed in Annex 2 of the WaffG as weapons and ammunition
requiring a permit must hold a purchase permit. The Seller shall point out in the
respective article description if the goods in question are covered by the Weapons Act or
if they are subject to authorisation within the meaning of Annex 2 of the Weapons Act.
2.10 When ordering goods that are covered by the Weapons Act, the Client assures by
sending his order that he is at least 18 years old and that his name and address are
correct. The Client further undertakes that only he himself will receive the goods. A
delivery of the product takes place only with previous successful examination of the age
and an authentication of the Client.
2.11 When ordering goods that are subject to permission under the Weapons Act, proof
of the acquisition permit must in addition be provided. Goods subject to permission are
only sold and delivered on presentation of a valid purchase permit in the original or as a
publicly (officially or notarially) certified copy of all inscribed pages. The goods will only
be handed over after a successful age check and authentication of the Client.
3) Right to Cancel
3.1 Consumers are entitled to the right to cancel.
3.2 Detailed information about the right to cancel are provided in the Seller’s instruction
4) Prices and Payment Conditions
4.1 Unless otherwise stated in the Seller’s product description, prices indicated are total
prices including the statutory sales tax. Delivery costs, where appropriate, will be
indicated separately in the respective product description
4.2 Payment can be made using one of the methods mentioned in the Seller’s online
4.3 If prepayment by bank transfer has been agreed upon, payment is due immediately
after conclusion of the contract, unless the parties have arranged a later maturity date
4.4 If the payment method "PayPal invoice" is selected, the Seller assigns his payment
claim to PayPal. Before accepting the Seller's declaration of assignment, PayPal carries out a credit check using the transmitted Client data. The Seller reserves the right to
refuse the Client the payment method "PayPal invoice" in case of a negative credit
check. If the payment method "PayPal Invoice" is accepted by PayPal, the Client must
pay the invoice amount to PayPal within 30 days from receipt of the goods, unless
PayPal specifies a different payment term. In this case, he can only make payments with
debt-discharging effect only to PayPal. However, in the event of assignment of claims,
the Seller shall remain responsible for general customer inquiries, e. g. regarding the
goods, delivery time, dispatch, returns, complaints, cancellation declarations and
dispatches or credit notes. In addition, the General Terms and Conditions of Use for the
use of the payment method “purchase” on account with PayPal shall apply; these
conditions can be viewed at https://www.paypal.com/de/webapps/mpp/ua/pui-terms.
4.5 If the payment method "PayPal direct debit" is selected, PayPal collects the invoice
amount from the customer's bank account on behalf of the Seller after a SEPA direct
debit mandate has been issued, but not before the deadline for pre-notification has
expired. Pre-notification means any communication (e. g. invoice, policy, contract) to the
Client announcing a debit via SEPA direct debit. If the direct debit is not honored due to
insufficient account coverage or due to the indication of an incorrect bank account, or if
the Client objects to the debit, even though he is not entitled to do so, the Client shall
bear the fees arising from the reversal of the respective bank, if he is responsible for
4.6 When payments are made using a payment method offered by PayPal, handling of
payments takes place via the payment service provider PayPal ((Europe) S.a. r.l. et Cie,
S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter called “PayPal”) subject
In case the client has no PayPal account, the conditions applicable for payments without
PayPal account will be effective. They can be viewed at:
4.7 If the payment method "immediate bank transfer" is selected, payment processing
is carried out via the payment service provider SOFORT GmbH, Theresienhöhe 12,80339
Munich (hereinafter referred to as "IMMEDIATE"). If he wants to be able to pay the
invoice amount via “immediate bank transfer,” the Client must have an online banking
account that is activated for participation in “immediate bank transfer”. Furthermore he
must have the appropriate credentials during the payment process, and must confirm
the payment instruction to IMMEDIATE . The payment transaction will be executed
immediately afterwards and the Client’s bank account debited accordingly. Further
information on the payment method “immediate bank transfer” can be called up by the
Client at https://www.sofort.com/ger-DE/kaeufer/su/so-funktioniert-sofort-ueberweisung/.
5) Shipment and Delivery Conditions
5.1 Goods are generally delivered on dispatch route and to the delivery address
indicated by the Client, unless agreed otherwise. During the processing of the
transaction, the delivery address indicated in the Seller’s order processing is decisive.
5.2 Should the assigned transport company return the goods to the Seller, because
delivery to the Client was not possible, the Client bears the costs for the unsuccessful
dispatch. This shall not apply, if the Client exercises his right to cancel effectively, if the
delivery cannot be made due to circumstances beyond the Client's control or if he has
been temporarily impeded to receive the offered service, unless the Seller has notified
the Client about the service for a reasonable time in advance.
5.3 Personal collection is not possible for logistical reasons.
6) Reservation of Proprietary Rights
If the Seller provides advance deliveries, he retains title of ownership to the delivered
goods, until the purchase price owed has been paid in full.
7.1 Should the object of purchase be deficient, statutory provisions shall apply.
7.2 The Client is asked to notify any obvious transport damages to the forwarding agent
and to inform the Seller accordingly. Should the Client fail to comply therewith, this shall
not affect his statutory or contractual claims for defects.
8) Applicable Law
8.1 The law of the Federal Republic of Germany shall apply to all legal relationships
between the parties under exclusion of the laws governing the international purchase of
movable goods. For consumers, this choice of law only applies to the extent that the
granted protection is not withdrawn by mandatory provisions of the law of the country,
in which the consumer has his habitual residence.
8.2 With regard to the statutory right of cancellation, this choice of law does not apply
to consumers who do not belong to a member state of the European Union at the time of
the conclusion of the contract and whose sole place of residence and delivery address
are outside the European Union at the time of the conclusion of the contract.
9) Code of conduct
The Seller meets the quality standards of Trusted Shops, which can be viewed at
10) Alternative dispute resolution
10.1 The EU Commission provides on its website the following link to the ODR platform: https://ec.europa.eu/consumers/odr.
This platform shall be a point of entry for out-of-court resolutions of disputes arising
from online sales and service contracts concluded between consumers and traders.
10.2 The Seller is neither obliged nor prepared to attend a dispute settlement procedure
before an alternative dispute resolution entity.